Friday, May 22, 2009

Audio Files: A Necessary Evil or an Unnecessary Annoyance?

When the capability to automatically attach an audio file to a website was first presented it sounded like a great idea. After all, the most difficult part of any Internet marketing endeavor is the fact that you're not able to personally interact with your consumers. Unfortunately it was a little too good an idea. Now companies all over the world are attaching audio files to their websites, including a personalized speaking presentation to introduce their services and products, and consumers are getting so annoyed that the minute they enter a site and it starts speaking to them they log out again just as quickly.

What's a good businessman to do?

There are some things that just aren't the same in print, so including an audio file with a spoken presentation can be a tremendous benefit to your site. The important thing to remember is to give your viewers a choice. Put the audio file in a spot where it's readily apparent and they can find the "play" button with ease, along with a quick summary of the content inside. That way, if they don't want to hear you speak it's their own fault!

Of course, the quality of your audio presentation is going to play a major role in how it's received. From a technical end you want to use a good software program to record, and speak slowly. Audio files that are blurry and difficult to understand are going to be rejected almost immediately. Resist the urge to launch into your "used car salesman" persona. Consumers visit these files looking for information. Your pitch should be on your site. Audio files should be used for supporting details.

So are audio files a necessary evil? Yes-and no. If you don't want to incorporate an audio file into your website you are in no way, shape or form obligated to. When done correctly, however, an audio file can be a very valuable addition to your website.

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